At Devijagran.com, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or use our services.

1. Information We Collect

When you visit our website or contact us, we may collect:

• Your name, email address, phone number
• Event-related preferences and booking details
• Messages or inquiries submitted via our contact forms
• Social media interaction data (if applicable)

We do not collect or store payment information directly through the website. All payments are handled securely via trusted third-party gateways.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Schedule and manage event services
• Send updates or confirmations related to your bookings
• Improve our services and website experience
• Occasionally share relevant updates or promotions (you may opt out anytime)

3. Sharing of Information

We do not sell, rent, or share your personal data with third parties except:

• With your consent
• To trusted partners who help us operate our website and services (under confidentiality agreements)
• When required by law or legal processes

4. Data Security

We implement appropriate technical and organizational measures to protect your data. Our website uses SSL encryption to ensure secure communication.

5. Your Rights

You may:

• Request access to your personal data
• Ask us to correct or delete your information
• Opt out of future communications

To exercise these rights, contact us at info@devijagran.com.

6. External Links

Our website may include links to other websites (e.g., YouTube, Facebook). We are not responsible for the content or privacy practices of these third-party sites.

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

Contact Us:
If you have any questions about this policy, email us at:
info@devijagran.com

 

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Refund and Cancellation Policy

Effective Date: June 11, 2025

At Devijagran.com, we value your time, trust, and devotion. We aim to provide clear and fair refund and cancellation terms for our clients.

1. Booking Confirmation

All event bookings are confirmed after a discussion and receipt of a booking advance. The advance ensures allocation of artists, event planning, and technical preparation.

2. Cancellation by Client

If you need to cancel your booking:

• 7 days or more before the event: 75% of the advance will be refunded
• 3 to 6 days before the event: 50% refund of the advance
• Less than 3 days: No refund, as arrangements and resources would have already been committed

3. Rescheduling

If you wish to reschedule, we will do our best to accommodate the new date, subject to availability. No additional fee will be charged if notified at least 72 hours in advance.

4. Cancellation by Devijagran.com

In rare cases where we are forced to cancel due to unavoidable circumstances (natural disaster, unforeseen emergencies, etc.), we will offer:

• A full refund of the advance, or
• Rescheduling the event to a mutually agreed future date

5. Non-Refundable Items

Costs related to venue bookings, travel, decoration or outsourced services once confirmed may be non-refundable depending on the vendor policies.

6. Contact for Cancellation

To cancel or reschedule your event, please contact us immediately at:
info@devijagran.com or call 7017665562